What You'll Do:​

• Client Intake & Planning — Conduct phone screenings, meet clients in person to complete applications, and develop individualized program plans or schedule financial classes.

• Immediate Needs Support — Connect clients with essential services such as housing assistance, SNAP, Medicaid, WIC, and medical providers.

• Caseload Management & Follow‑Up — Maintain a caseload of up to 30 clients, ensure program alignment, complete registrations, conduct weekly check‑ins, hold monthly in‑person meetings, and submit required case notes.

• Crisis Intervention & On‑Call Support — Provide after‑hours crisis response as needed, participate in on‑call rotation, and offer conflict resolution.

• Program Coordination & Workshops — Collaborate with staff and partners, document services per compliance standards, and assist with life skills, parenting, and financial literacy workshops.

• Administrative & Compliance Duties — Maintain accurate records, act as a mandated reporter, ensure policy and regulatory compliance, attend meetings/trainings, and perform additional duties as assigned.

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What We’re Looking For:

• Bachelor’s degree in social work, Human Services, Psychology, or related field preferred; equivalent experience considered. 

• Minimum 2 years’ experience in case management, social services, or related work. 

• Knowledge of community resources and social service systems. 

• Strong interpersonal, communication, adaptability, and organizational skills. 

• Ability to work with individuals from diverse backgrounds with sensitivity and empathy. 

• Proficiency in Microsoft Office and case management software. 

• Committed to maintaining confidentiality. 

• Ability to have difficult conversations with clients if expectations are not met. 

• Must pass background check and maintain a valid driver’s license. 

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Why Join Us?​

• Gain valuable experience in a nonprofit environment, supporting mothers and infants in need. 

• Opportunities for training, development, and professional growth. 

• Work in a supportive and collaborative team environment dedicated to making a positive impact. 

• Chance to contribute meaningfully to the lives of mothers and babies during their critical transition to parenthood. 

• We offer twelve (12) paid holidays and a generous paid time-off (PTO) package.  

• Mileage reimbursement. 

• We are committed to supporting a healthy work-life balance and remain flexible to accommodate the needs of family life. 

• Competitive pay and health stipend. 

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Location: Belleville, Illinois

Send resume to: info@johhome.org by August 3, 2026.

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